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 Email
Statistics
The
make-up of your Inbox
Information Heaven or Hell?
- 39% of email is information only (read only)
- 29% copied in unnecessarily (cc & reply-to-all)
- 17% irrelevant or untargeted (inc. SPAM)
Reversing the results shows that
only 15% of email requires action
- Put another way 85% of messages could be communicated in another
way
Provide me
with a reference for this email stat
- <reference please>
Overwhelmed by email
“…53% of employees receive more
email than they can handle…”
Provide me
with a reference for this email stat
- <reference please>
Time
for work?
“…76% of employees feel they
don’t have sufficient time to do
their work….”
- A sign of being overloaded
- Negative effect on productivity
- Negative effect on quality
- Negative effect on creativity
Provide me
with a reference for this email stat
- <reference please>
4. Is the email totally relevant
to the recipient(s)?
Email Problems -
Task
Overload (Interrupt Recovery)
“…65% of employees leave emails they
have read in their inbox for later…”
this causes a problem with task
overload.
How many emails can I cope with? -
“the average employee can only cope
with 100 emails a day”
Provide me
with a reference for this email stat
- <reference please>
Email Space Solutions - Space
Management Average
employee spends 40 minutes a day
managing their inbox to alleviate
space restrictions
Responses range from 0 minutes to >
3 hours!
“…63% reported that space
restrictions did not help them
manage their inbox more
effectively…”
Provide me
with a reference for this email stat
- <reference please>
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