Selected Professional Activities

Associate Editor

Associate Editor for International Journal of Cases on Electronic Commerce (IJCEC) 2004 to date

Associate Editor for Information Resources Management Journal (IRMJ) 2005 to date

Editorial Boards

Member of the Editorial Board for the Journal of Knowledge and Process Management 2009 to date

Member of the International Editorial Review Board of the International Journal of Knowledge Management 2006 to date

Member of the International Editorial Review Board of the Journal of Electronic Commerce in Organizations (JECO) 2005 to date

2003 to 2007 Associate Editor for International Journal of Cases on Electronic Commerce (IJCEC)

Member of the International Editorial Review Board of the Software Quality Management Conference 2001 to date

Member of the International Editorial Review Board of the Empirical Assessment of Software Engineering Conference 2004 to 2009

External Committees

Member of the Program Committee for Information Resources Management Association (IRMA) 2001 to 2007

EPSRC - Member of the Computer Science Panel 2005

Keynotes, Seminars and Media

2011 - Invited keynote speaker at the RIM Professionals Australasia (Queensland) – “The Effects of Information Overload on Employees and their Productivity”.

2011 – Invited keynote speaker at CimTech - The Future of Electronic Information and Records Management in the Public Sector. Keynote on “Meeting the challenges of Email management”

2010 - Invited keynote speaker at the RMAA Australia – “Steps to Optimising Email Communication within the Workplace”.

2010 – Invited keynote speaker at CimTech - The Future of Electronic Information and Records Management in the Public Sector. Keynote on “The challenges of e-mail management and research into a solution”

2009 – Interviewed on New York Radio regarding email overload

2009 – Invited speaker at Loughborough University centenary celebrations – “How safe is Email communication?” <more>

2009 - Invited keynote speaker at the Records Management Society Conference - "Death by Email" <more>

2009 - Invited keynote speaker at the ERDM conference - "Email Retention and Management: The Dynamics and Costs of Change"

2008 Dr Jackson on Leicester Sound Radio "Emails Taking Over Your Life?" interview <more>

2008 Dr Jackson on BBC Radio Essex "You have Email" interview

2008 - View Magazine - "Email – essential office tool or costly communication?" <more>

2008 Called as an email expert to appear on the BBC Money Programme, News 24 and BBC Breakfast news.

2008 - The Oprah Magazine - "Email Tasks" Dec 08 <more>

2008 - Birmingham Post - "New ways for malicious software to land on your computer" <more>

2008 - Guardian article - "Breaking the email compulsion"  <more>

2008 - The Sydney Morning Herald article - "Email becomes a dangerous distraction" <more>

2007 Invited Seminar Speaker at Citi (world’s largest Bank) “Email Optimisation”

2007 Newcastle University - Can Training Improve the Effectiveness of Electronic Mail Communication within the Workplace?

2006 (Dec) Invited Seminar Speaker at Deakin University, Australia, - 'Optimizing the Extraction of Knowledge from Email Messages to Aid in Expertise Discovery'

2006 Invited Seminar Speaker at University of Technology Sydney (UTS), - 'Can Seminar and Computer-Based Training Improve the Effectiveness of Email Communication within the Workplace?'

2005 Invited Seminar Speaker at MIT, Cambridge - 'The Organisational Implications of Extracting Knowledge from Email'

2005 Invited Seminar Speaker at IBM's TJ Watson Research Centre - Optimising the Email Communication Environment'

2004, Invited Seminar Speaker - Widening Horizons, AstraZeneca

Awards

2010 - Highly Commended Enterprise Award for the KTP on Computerising Railway Timetables

2006 The Australian Computer Society Best Paper Award at the Australisian Conference on Information Systems - "Can Seminar and Computer-Based Training Improve the Effectiveness of Electronic Mail Communication within the Workplace?"

Recognition for the work undertaken with Leicestershire Police on mobile data terminals at the 2009 UK British Computer Society IT Industry awards