Dr Jackson's Research

 
 
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  Did you know...  
 

70% of emails are attended to within 6 seconds of their arrival

The majority of email users suffer from email task overload which effects their productivity. There's a simple solution

Estimated 96 billion email messages are being sent everyday!

There is an estimated 1.2 billion email inboxes worldwide.

 
  Press Releases  
 
Role of email in the distraction society - article by Damon Young <more>

Dr Jackson on New York Radio on email overload <listen> or read the article <more>

"Death by Email" - Records Management Society Conference 2009 <more>

The Oprah Magazine - "Email Tasks" Dec 08 <more>

Dr Jackson on Leicester Sound "Emails Taking Over Your Life?" interview - Mon 6th Oct <more>

View Magazine - "Email – essential office tool or costly communication?" <more>

Birmingham Post - "New ways for malicious software to land on your computer" <more>

Guardian article - "Breaking the email compulsion"  <more>

The Sydney Morning Herald article - "Email becomes a dangerous distraction" <more>

Dr Jackson on BBC Radio Essex "You Have Email" interview - Sat 12th April

Dr Jackson on BBC Breakfast - "How to stop e-mails taking over your day" <watch>

Dr Jackson appears in The Money Programme's "Email is Ruining My Life" BBC2 7th March 2008 at 19:00 <more>

E-mail is ruining my life! Article feature Tom Jackson <read>

What you had to say about email problems <read the debate>

Guardian article - "Email 'a broken business tool' as staff spend hours wading through inboxes" <read>

Staff email use is costing UK businesses millions of pounds finds Loughborough University research <more>

Dr Jackson explains how to Find Experts via email <more>

 

 

 
   
 
If you would like to find out more about the research we are doing or to take part then please contact us.


Address: Research School of Informatics, Holywell Park, Loughborough University, Loughborough, Leicestershire, LE11 3TU, UK. 

Telephone: +44(0)1509 635666

Email: website@drthomasjackson.com  

Research Interests:  

Email Communication.
Applied Knowledge Management.
The Cost Effectiveness of IT Systems, including Ecommerce.
Information System Analysis




 

 

 

Who is Dr Jackson

Dr. Thomas Jackson joined the Computer Science Department at Loughborough University in January 2002, after completing a PhD on the ‘Cost Effectiveness of Electronic Communication’. Since 2002, Dr. Jackson has secured over £500,000 of research funding from EPSRC (Case for New Academics), Knowledge Transfer Partnership (formerly TCS), and industrial companies (Rolls-Royce and AstraZeneca)  and is currently supervising five PhD students and has published numerous research papers. He joined the Information Science Department as a Senior Lecturer at Loughborough University in February 2006 where he is continuing to undertake his research outlined on this web site.

He is an active member of the Loughborough University Knowledge Management Research Group, which comprises thirty academics from Computer Science, Information Science, Human Sciences, Business School, Civil Engineering, and Aeronautics. The group conducts research and consultancy in the areas of Knowledge Management tools and systems, human resources, organisational learning, culture, strategies, communities of practice, and intellectual capital. 

Research undertaken since 1998 has examined some of the tangible costs of using email in the workplace and has focused on improving the effectiveness of employees using email systems.  

Dr Jackson is on the editorial review board of three international journals: Journal of E-commerce in Organisations, International Journal of Cases on Electronic Commerce and Information Resources Management Journal. He is a member of the International Editorial Review Board of the Software Quality Management Conference, and the Information Resources Management Association. He has also been a track chair for the International Conference of Software Quality Management, the International Conference of Empirical Assessment of Software Engineering and the International Conference of Information Resources Management on numerous occasions.

Other Interests

In 1999 I ran the London Marathon for the Pre-Eclampsia Charity raising over £1,000. I would like to thank everyone for their support.

 
 
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Dr Jackson's Research

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